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Terms & Conditions

These terms and conditions regulate the business relationship between you and us. By using Our Web Site in any way, or by buying from us, you agree to be bound by them.

We are:
Wedding Accessories by design

Our address is:
Airedale
Oakwood Drive
Branton
Doncaster
DN3 3NJ

Tel: 07787 134333

You are: a visitor to Our Web Site/ our customer

The terms and conditions

1. Definitions
In this agreement:

“Carrier” means any person or business contracted by us to carry Goods from us to you, whether all or part of the distance.

“Our Web Site” means the entire computing hardware and software installation that is or supports Our Web Site.

“Goods and Services” means any of the goods and services we offer for sale on Our Web Site.

“Content” means information in any form published on Our Web Site by us or third party with our consent.

2. Our contract with you
2.1 These terms and conditions apply:

2.1.1 so far as the context allows, to you as a visitor to Our Web Site;
and

2.12 in any event to you as a buyer or prospective buyer of our Goods.

2.2 Goods advertised may not be available.

2.3 We shall accept your order by e-mail confirmation. Our message will also confirm details of your purchase. That is when our contract is made. It is possible that the price may have increased from that posted on Our Web Site.

2.4 We may change these terms from time to time. The terms that apply to you are those posted here on Our Web Site on the day you order your Goods and Services.

2.5 All descriptions, weights and sizes of Goods are those of the original manufacturers and you may not rely on their accuracy. Accordingly, any such description shall not form part of this Agreement.

2.6 Goods are at your risk from the moment they are picked up by the Carrier from our warehouse.

3. Payment
3.1 If purchasing an item directly from Our Web Site (no alterations required),
we require payment in full.

3.2 For bespoke, made to order designs a 50% non-refundable deposit is
required following agreement of your design. The balance is required
prior to your goods being despatched.

3.3 You will pay all sums due to us under these terms by the means specified without any set-off, deduction or counterclaim.

4. Payment method
4.1 Payment may be made by cheque, postal order or by credit/debit card via the secure server Protx, or alternatively, we now accept credit or debit cards by telephone. If paying by cheque, please wait for your invoice for further instructions. Please make sterling cheque and postal order payments to:
Wedding Accessories by design and return to the address supplied previously. (Please ensure that your order number is printed on the reverse of your cheque)

5. Delivery times
5.1 Deliveries will be made by the Carrier to the shipping address as stipulated in your order.

5.2 We aim to despatch your order within 7 to 28 days of receiving payment.

5.3 Please allow 3 to 6 weeks for delivery of our bespoke, made to order
designs.

5.4 During busy periods it may be necessary to alter these delivery times, but
we will inform you if this is necessary upon receipt of your order.

5.5 Urgent orders are possible. Please contact us with your requirements and
we will try to accommodate you.

5.6 Most packages will require a signature on delivery. In the event of a delivery failure, the Post Office will inform you that your package is awaiting collection at your local depot. If the order has been sent by recorded delivery and the package is not collected within 7 days, the Post Office will return it to W.A.B.D. Items sent by Special Delivery service is held at the local sorting office for 3 weeks.

5.7 It will be the customer’s responsibility to pay for the re-delivery of the order if this situation occurs.

5.8 If the customer provided an incomplete or incorrect address or postcode, the Royal Mail will probably not be able to deliver the parcel. If this occurs the parcel is usually returned to W.A.B.D. It will be the responsibility of the customer to pay another postal charge to enable us to re-send the delivery. We will only resend the delivery once the original parcel has been returned to us undamaged.

5.9 We may deliver the goods in instalments if the goods are not available at the same time for delivery.

5.10 We do not take responsibility for late or non-delivery due to factors outside our control.

6. Postage and Shipping prices
6.1 Once completed, orders totalling £50 or less will be sent via Recorded Delivery at a cost of £3.50. A signature will be required to accept delivery.

6.2 Once completed, orders totalling £50 - £150 will be sent via Special Delivery at a cost of £7.00. A signature will be required to accept delivery.

6.3 If requested, upon despatch of your order an e-mail confirming your Royal Mail parcel number will be sent to enable you to track delivery via www.RoyalMail.com

7. Returns policy
7.1 Wedding Accessories by design offer a no fuss refund policy. We will be happy to make a refund/exchange providing the items are returned complete, in perfect condition and in their original packaging within 7 days of receipt and before the date of your wedding. Under no circumstance are we able to accept the return of earrings in compliance with current Health & Hygiene regulations.

7.2 We do not accept returns on any of the bespoke, made to order designs unless the item is found to be faulty or has not been made to the agreed specifications.

7.3 It is the responsibility of the customer to check at the sample stage that the colour, materials and dimensions of the goods are correct.

7.4 We cannot be held responsible for packages lost or damaged on return. It is recommended that any returns are sent by recorded delivery covered by adequate parcel insurance, as any items returned by post are done at your own risk.

7.5 It is the customer’s responsibility to claim compensation from Royal Mail if the item is damaged on its return journey.

7.6 Postage and packing costs are non-refundable, except when the wrong goods are sent out
by us.

7.7 The Consumer Protection (Distance Selling) Regulations 2000 entitles customers to cancel an order within 7 working days from the day after you place the order. Should you wish to cancel your order and return the goods you may do so but the goods must be returned at your own expense in the condition you received them. They should be returned with adequate packing and insurance to cover damage and loss. Upon satisfactory and timely receipt we will refund any monies within 30 days.

7.8 This does not apply to bespoke goods i.e. goods that have been specially made to a customer’s request.

7.9 If you do not return the Goods to us, you are still liable for the cost.

7.10 We are under no obligation to collect or recover Goods from you, but if we do, our costs will be payable by you.

7.11 Every item sent out is meticulously checked before being packed, and so we hope you never receive a faulty item from us, but should any item be faulty please refer to our returns policy. Your statutory rights are not affected.

8. Disclaimers
8.1 We or our content suppliers may make improvements or changes to Our Web Site, the content, or to any of the Goods and Services, at any time and without advance notice.

8.2 You are advised that Content may include technical inaccuracies or typographical errors.

8.3 We give no warranty and make no representation, express or implied, as to:

8.3.1 the adequacy or appropriateness of the Goods and Services for your purpose.

8.3.2 the truth of any information given on Our Web Site;

8.3.3 any implied warranty or condition as to merchantability or fitness of the Goods and Services for a particular purpose;

8.3.4 compatibility of Our Web Site with your equipment software or telecommunications connection.

8.3.5 compliance with any law;

8.3.6 non-infringement of any right.

8.4 Our Web Site contains links to other Internet web sites. We have neither power nor control over any such web site. You acknowledge and agree that we shall not be liable in any way for the content of any such linked web site, nor for any loss or damage arising from your use of any such web site.

8.5 We are not liable in any circumstances for special, indirect or consequential loss or any damages whatsoever resulting from loss of use, loss of data or loss of revenues or profits, whether in an action of contract, negligence or otherwise, arising out of or in connection with your use of Our Web Site or the purchase of Goods.

8.6 In any claim against us our liability is limited to the value of the goods you have purchased in the contract which is the subject of the dispute.

8.7 Small components are used in the construction of most designs. They are unsuitable for small children and should be kept out of reach at all times.

9. Content and Intellectual Property Rights
9.1 Title, ownership rights, and intellectual property rights in the Content whether provided
by us or by any other Content provider shall remain the sole property of us and / or the other Content provider. We will strongly protect its rights.

9.2 You may not copy, modify, publish, transmit, transfer or sell, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of the Content, in whole or in part, except as is expressly permitted in this agreement.

9.3 You may download or copy the Content only for your own personal use, provided that you maintain all copyright and other notices contained in such Content. You may not store electronically any significant portion of any Content.

10. Indemnity
You agree to indemnify us against any claim or demand, including reasonable lawyers’ fees,
made to any third party due to or arising in any way out of your use of Our Web Site, or the infringement by you, or by any other person using your computer, of any intellectual property or other right of any person.

11. Rights of third parties
Nothing in this agreement or on Our Web Site shall confer on any third party any benefit
under the provisions of the Contracts (Rights of Third Parties) Act 1999.

12. Force majeure
We are not liable for any breach of our obligations resulting from causes beyond our reasonable control.

13. Governing Law
This Agreement shall be governed by and construed in accordance with the law of England. This agreement shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is hereby expressly excluded.

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